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FAQ

ORDER PROCESSING:

Please allow 1-2 business days to process your order. Expect an email to let your know when your order is on the way!

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PICKUP 

COMING SOON

 

DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available every Friday & Saturday for addresses within 10km of our shop. If the local delivery option does not show up during checkout, your order is not eligible. Orders placed during business hours (Mon-Friday 9am-6pm) will be shipped on the next delivery window based on your location. When your order is ready for, you will receive an email with real-time tracking information.

Catering

For catering orders over 48 pieces please fill out our request form here. We require two weeks advanced notice for delivery and a $25 fee applies to areas outside of our catchment. 

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REFUNDS, RETURNS AND EXCHANGES

All sales are final. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at hello@happypatty.ca

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©2023 Happy Patty. Made with ❤ by Kat.

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