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FAQ

ORDER PROCESSING:

Please allow 1-2 business days to process your order. Expect an email to let your know when your order is on the way!

PICKUP 

COMING SOON

 

DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available every Friday & Saturday for addresses within 10km of our shop. If the local delivery option does not show up during checkout, your order is not eligible. Orders placed during business hours (Mon-Friday 9am-6pm) will be shipped on the next delivery window based on your location. When your order is ready for, you will receive an email with real-time tracking information.

Catering

For catering orders over 48 pieces please fill out our request form here. We require two weeks advanced notice for delivery and a $25 fee applies to areas outside of our catchment. 

 

REFUNDS, RETURNS AND EXCHANGES

All sales are final. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at hello@happypatty.ca

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©2023 Happy Patty. Made with ❤ by Kat.

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